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Get Assistance Any Time You Need It

The LMS aims to offer a seamless learning experience, and our support team is available to assist students, lecturers, and administrators with any technical issues.

Key Areas of Support

Technical Assistance

Login Issues: Forgot your password? Having trouble accessing your account? We can help with account recovery.
System Errors & Bugs: Report any errors, glitches, or unexpected behavior within the LMS.
Device Compatibility Support: Get guidance on using the LMS on different devices and browsers.

Course Access & Enrollment Support

Enrollment Help: Trouble finding or enrolling in a course? We’ll assist in verifying your course registration.
Course Visibility Issues: If you can’t see your courses or materials, our team will investigate and resolve the problem.
Assignment & Submission Errors: Facing issues with uploading assignments? We can troubleshoot and offer solutions.

Training & Tutorials

Guided Onboarding: New to the LMS? Get step-by-step assistance to familiarize yourself with the platform.
User Guides & Tutorials: Access written guides and video tutorials on key features.
Workshops & Webinars: Attend scheduled training sessions to maximize your use of the LMS.

Communication & Assistance Channels

Live Chat Support: Get real-time help from our support team.
Email Support: Reach out for assistance and expect a response within a set timeframe.
Helpdesk Ticketing System: Submit detailed issues and track the progress of your support request.
FAQs & Knowledge Base: Find quick answers to common LMS-related queries.

Still have Questions?

A quick conversation could clear things up and guide your next step.

Contact our Support Team

0.439772 secs
RAM: 7.8 MB
RAM peak: 8.2 MB

Included 483 files
Contexts for which filters were loaded: 2
Filters created: 20
Pieces of content filtered: 109
Strings filtered: 12
get_string calls: 1023
DB reads/writes: 112/0
DB queries time: 0.07265 secs
ticks: 44 user: 23sys: 3 cuser: 0 csys: 0
Load average: 0.29
Session (core\session\redis): 590 bytes
Session wait: 0.108 secs

Mode	Cache item	Static	H	M	Primary store	H	M	S	I/O
App	core/capabilities	static accel.	290	2	Redis1	2	0	0	-
Ses	core/coursecat				Redis1	2	0	1	-
App	core/coursemodinfo				Redis1	1	0	0	-
App	core/databasemeta	static accel.	95	9	Redis1	9	0	0	-
App	core/eventinvalidation	static accel.	0	2	Redis1	2	0	0	-
App	core/fontawesomeiconmapping	static accel.	0	1	Redis1	1	0	0	-
App	core/htmlpurifier				Redis1	7	0	0	-
App	core/langmenu	static accel.	1	1	Redis1	1	0	0	-
Ses	core/navigation_cache				Redis1	0	0	1	-
App	core/plugin_functions	static accel.	1	12	Redis1	12	0	0	-
App	core/plugin_manager				Redis1	2	0	0	-
App	core/roledefs	static accel.	0	1	Redis1	1	0	0	-
App	core/string	static accel.	1084	17	Redis1	16	1	0	-
App	core/yuimodules				Redis1	3	0	0	-

Store name	Cache store	H	M	S	I/O
static accel.		1471	45	0	-
Redis1	cachestore_redis	59	1	2	-
Total		1530	46	2	-

Get Assistance Any Time You Need It

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